Please read these Terms and Conditions carefully before using qo123.org. By accessing or using the qo123 platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player") and qo123 ("the Company", "qo123", "we", "us"), which operates the online gaming platform accessible at qo123.org. By registering an account, accessing, browsing, or otherwise using any part of the qo123 platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be unconditionally bound by them.
If you do not agree to these Terms, you must immediately cease use of the qo123 platform and refrain from registering an account. Continued use of qo123.org following the publication of any amended Terms constitutes your acceptance of those amendments. These Terms apply to all players, regardless of the device, browser, or geographic location from which they access the qo123 platform, subject to applicable Philippine law and PAGCOR regulations.
Access to and use of the qo123 platform is subject to the following eligibility requirements, which are mandatory and non-waivable:
To access the full range of gaming services on qo123, you must complete the registration process and create a personal account. By submitting your registration details, you warrant that all information provided is accurate, current, and complete. You agree to maintain the accuracy of your account information and to update it promptly if any details change.
qo123 operates a Know Your Customer (KYC) verification process in compliance with Philippine anti-money laundering regulations and PAGCOR requirements. At any point — including at registration, upon requesting a withdrawal, or when suspicious activity is detected — qo123 may require you to provide:
Withdrawal requests will not be processed until KYC verification is satisfactorily completed. qo123 reserves the right to suspend accounts and withhold pending transactions pending the satisfactory completion of identity verification. Providing false, fraudulent, or misleading documentation constitutes a material breach of these Terms and will result in immediate account closure and referral to relevant authorities.
You are solely responsible for maintaining the confidentiality of your qo123 account credentials. Any activity conducted under your account — including bets placed, withdrawals requested, or bonuses claimed — is your responsibility. If you suspect unauthorized access to your account, you must notify qo123 support immediately via live chat at [email protected].
qo123 supports deposits and withdrawals via a range of Philippine-friendly payment methods, including GCash, PayMaya, BPI, BDO, Metrobank, Visa/Mastercard, and InstaPay. The minimum deposit amount is ₱100. Minimum and maximum withdrawal limits vary by payment method and account tier; current limits are published in the qo123 payment information section.
All deposits are credited to your qo123 wallet in Philippine Pesos (PHP). qo123 does not accept deposits in foreign currencies without prior written authorization from the Company. Currency conversion fees, if any, are the sole responsibility of the depositing player.
Withdrawal requests are processed 24 hours a day, 7 days a week. GCash and PayMaya withdrawals are typically credited within approximately 8 minutes of approval. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution. qo123 does not guarantee specific processing times and shall not be liable for delays caused by third-party payment processors, bank holidays, or regulatory holds.
qo123 reserves the right to delay, withhold, or reverse any withdrawal where: (a) KYC verification has not been completed; (b) the withdrawal amount is subject to an active bonus wagering requirement; (c) qo123 has reasonable grounds to suspect fraud, money laundering, or breach of these Terms; or (d) any investigation is ongoing regarding the account in question.
Players are responsible for any applicable taxes on winnings under Philippine tax law. qo123 does not withhold or remit individual income tax on behalf of players.
qo123 offers various bonuses and promotional offers to registered players from time to time. All bonuses are subject to specific terms including, but not limited to, wagering requirements, minimum odds restrictions, eligible games, time limits, and maximum bonus conversion amounts. The specific terms applicable to each bonus are published alongside the relevant promotion and form part of these Terms by incorporation.
By accepting any bonus, you agree to the applicable bonus terms. qo123 reserves the right to withdraw, cancel, or modify any bonus at any time if qo123 reasonably believes the bonus is being abused, exploited, or claimed in bad faith. Bonus abuse — including, but not limited to, matched betting using bonus funds, using multiple accounts to claim the same bonus, or any form of coordinated bonus farming — will result in bonus forfeiture and may result in permanent account closure.
Free spins, cashback awards, and promotional credits have no cash value until any applicable wagering requirement has been fully met. Withdrawals of bonus-derived winnings prior to meeting wagering requirements will result in forfeiture of the bonus and all associated winnings.
The following conduct is strictly prohibited on the qo123 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities:
All games offered on the qo123 platform — including live dealer games, RNG-based table games, slots, sportsbook, bingo, and specialty games — are governed by individual game rules published within the respective game interfaces. In the event of a conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to gameplay mechanics and outcomes.
qo123's RNG-based games use certified Random Number Generator technology that has been independently tested and audited to ensure random and unpredictable outcomes. Published Return-to-Player (RTP) percentages are theoretical long-run averages based on certified testing data and do not guarantee specific outcomes in individual gaming sessions.
In the event of a technical malfunction, disconnection, or system error during a game round, qo123 reserves the right to void the affected game round and return stakes to the player. qo123 shall not be liable for losses resulting from internet connectivity issues, device failures, or interruptions beyond the Company's reasonable control. qo123's decision on the outcome of any disputed game round is final.
All content on qo123.org — including but not limited to text, graphics, logos, game assets, software, data compilations, and the overall platform architecture — is the proprietary property of qo123 or its licensed content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the qo123 platform solely for personal, non-commercial entertainment purposes.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from qo123.org without prior written authorization from qo123. Any unauthorized use of qo123's intellectual property may result in legal action.
To the maximum extent permitted by applicable law, qo123 shall not be liable to any player for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with use of the qo123 platform, including but not limited to loss of profits, loss of data, or gaming losses.
qo123's total aggregate liability to any player for any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that player to their qo123 account in the thirty (30) days preceding the event giving rise to the claim.
qo123 does not warrant that the platform will be available without interruption, that it will be free of errors, or that defects will be corrected within any particular timeframe. The qo123 platform is provided on an "as is" and "as available" basis.
qo123 is committed to providing a safe and responsible gaming environment for all Filipino players. We recognize that gambling can become a problem for some individuals, and we take our duty of care seriously. The following responsible gaming tools are available to all registered qo123 players within their account settings:
All gaming services on qo123 are strictly restricted to individuals aged 21 years and above in compliance with PAGCOR regulations. If you are concerned about your gaming behavior or that of someone you know, please visit our dedicated Responsible Gaming page for support resources available across the Philippines.
qo123 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where qo123 has reasonable grounds to believe that:
Where an account is closed due to a verified breach of these Terms, qo123 may forfeit any remaining balance. Where closure is not due to player fault — for example, upon receipt of a voluntary self-exclusion request — any verified balance above the minimum withdrawal threshold will be returned to the player's registered payment method following completion of KYC.
Players may request voluntary account closure at any time by contacting qo123 support. Pending bets and active bonus wagering requirements must be settled prior to account closure.
qo123 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, qo123 will provide advance notice to registered players via the email address on file, a platform notification, or a prominent notice on qo123.org. The most current version of the Terms will always be accessible at qo123.org/terms-conditions, with the effective date clearly indicated.
Your continued use of the qo123 platform following the effective date of any amendment constitutes your binding acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the platform and may request voluntary account closure.
These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without reference to conflict of law principles.
In the event of any dispute between a player and qo123, you agree to first attempt to resolve the matter by contacting qo123 support. qo123 will use reasonable efforts to respond to and resolve any complaint within seven (7) business days of receipt. If a complaint cannot be resolved through direct support, either party may submit the matter to the relevant regulatory authority in accordance with applicable PAGCOR dispute resolution procedures.
The parties irrevocably agree that the courts of the Republic of the Philippines shall have exclusive jurisdiction to settle any dispute that cannot otherwise be resolved.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the qo123 platform, please contact the qo123 support team through the following channels:
All formal notices to qo123 under these Terms must be sent to [email protected] and will be deemed received on the next business day following transmission, provided no delivery failure notification is returned.
The key commitments behind qo123's Terms & Conditions — for your protection and ours.
Every game on qo123 uses independently certified RNG technology. Published RTPs are verified by third-party auditors. No manipulated outcomes, no hidden mechanics — what you see in the paytable is what governs every spin, hand, and bet at qo123.
Your personal data, KYC documents, and financial information are handled in strict accordance with Philippine data privacy law. qo123 never sells player data to third parties. Your information is used solely to operate your account, process transactions, and comply with regulatory requirements.
qo123's withdrawal terms are clear: no hidden fees on GCash or PayMaya, no unexplained holds on legitimate winnings, no surprise deductions. If a withdrawal is delayed for a legitimate compliance reason, qo123 will notify you promptly and explain the reason in plain language.
qo123's prohibited conduct rules protect legitimate players from the negative effects of fraud, collusion, and bot activity. Strict enforcement of these rules keeps the playing field even for all Filipino players — from casual bingo players to serious baccarat regulars.
The responsible gaming provisions in qo123's Terms are backed by real, functioning tools — deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion — all accessible in your account settings without needing to contact support. 21+ only, strictly enforced.
qo123 provides a transparent dispute resolution pathway — starting with direct support, escalating through PAGCOR's regulatory channels if needed. Filipino players have a clear, accessible path to resolution. qo123 targets a 7-business-day response on all formal complaints.
Our support team is available 24/7 to explain any aspect of these Terms in plain language — no legal jargon required. Reach us via live chat on qo123.org or by email at [email protected].
21+ qo123 is strictly for players 21 years and above. Please read our Responsible Gaming page before playing.